This privacy policy aims to inform users of the Grotte de Fontrabiouse website about how their personal data is collected, used and protected.
Data controller
The personal data collected on this website is processed by:
GROTTE DE FONTRABIOUSE
4 Rue des Soulanets 66210 Fontrabiouse
Email: contact@grotte-de-fontrabiouse.fr
Data collected
The personal data that may be collected on the website includes:
- first and last name
- email address
- phone number
- any information provided via contact forms or email
As part of online ticketing, certain data may also be collected by the Weezevent platform.
Purpose of data collection
The collected data is used to:
- respond to contact or booking requests
- organise visits and prepare quotations
- manage online ticketing
- improve the functioning of the website
Legal basis
Data processing is based on:
- user consent
- the performance of a service (booking, information request)
- compliance with legal obligations
Data recipients
The data is intended solely for PYRENE UNIVERS MINERAL.
Some data may be transmitted to technical service providers, including:
- the Weezevent platform for payment and booking management
- the website hosting provider
Data retention
Personal data is kept for a limited period:
- contact data: for the time necessary to process the request
- ticketing data: according to legal obligations
Data security
The website implements technical and organisational measures to protect personal data against loss, unauthorised access or disclosure.
User rights
In accordance with applicable regulations, you have the following rights:
- right of access
- right to rectification
- right to erasure
- right to object
- right to restriction of processing
You can exercise these rights by contacting:
contact@grotte-de-fontrabiouse.fr
Cookies
The website uses cookies to ensure its proper functioning, improve user experience, and measure website traffic.
Types of cookies used:
Strictly necessary cookies: essential for the operation of the website
Analytics cookies: used to analyze traffic and usage of the website (e.g. Google Analytics)
These cookies are only placed after obtaining the user’s consent, except for strictly necessary cookies required for the proper functioning of the website.
Consent management:
During your first visit, a banner allows you to accept, refuse, or customize the use of cookies.
You can modify your preferences at any time by clicking on the “Manage my cookies” link available on the website.
Retention period:
Cookies are stored for a maximum duration of 13 months in accordance with applicable regulations.
You can also configure your browser to block or delete cookies.
Links to third-party websites
The website may contain links to external websites.
Grotte de Fontrabiouse cannot be held responsible for the privacy policies of these websites.
Changes to the privacy policy
This privacy policy may be modified at any time to reflect changes to the website or legal requirements.
